All Nippon Airways (ANA), Japan’s largest and 5-Star airline for eight consecutive years will adopt from September 20 a new way*1 to cool in-flight meals and beverages on all domestic flights to reduce CO2 emissions and operating costs. At ANA, the dry ice traditionally used in the in-flight carts of domestic flights to cool the…
ANA Introduces Facial Recognition Boarding on International Flights
All Nippon Airways (ANA), Japan’s largest and 5-Star airline for eight consecutive years, will begin using Face Express – an innovative facial recognition technology – to improve the customer experience and streamline the boarding process starting from July 19. Part of ANA’s initiative to offer additional contactless services, the new check-in procedure will be introduced…
About ANA
ANA is an aviation brand that is widely used not only in Japan but also all over the world. The service is very polite, and once you use it, you will definitely want to use it again. There are many opportunities to fly, such as travel and business trips, we recommend you using ANA.
Increased security checks
By instruction of the Japan Civil Aviation Bureau (JCAB), part of the Ministry of Land, Infrastructure, Transport and Tourism (MLIT), enhanced security screening of outerwear (e.g., coats/jackets), shoes, and for explosives is being carried out prior to aircraft boarding from September 13, 2019 onward as part of efforts against aviation terrorism. Security checkpoints are expected…
ANA Accepting Mileage Donations to Support healthcare workers fighting COVID-19
We decided that it will launch a special mileage donation campaign for its ANA Mileage Club (AMC) members to exchange accrued mileage for yen to donate to help support healthcare workers fighting COVID-19. Read more
Due to the impact of the novel coronavirus (COVID-19), Haneda Airport Terminal 3 to Be Used for All International Flights to/from the Airport until Further Notice
Due to the impact of the novel coronavirus (COVID-19), various countries are reinforcing their immigration restrictions and quarantine systems.In light of this and with passenger demand falling, from April 11 international flights that are planned to depart from and arrive at Haneda Airport Terminal 2 will depart from and arrive at Terminal 3 instead until…
About All Nippon Airways
Following the “Inspiration of Japan” high quality of service, ANA has been awarded the respected 5-Star rating every year since 2013 from SKYTRAX. ANA is the only Japanese airline to win this prestigious designation seven years in a row. Additionally, ANA has been recognized by Air Transport World as “Airline of the Year” three times…
Emergency Brace Positions Recommended by the International Civil Aviation Organization (ICAO)
Thank you very much for your patronage of ANA. As of April 1, 2020, we will have changed the brace positions that we ask passengers to adopt in the event of an emergency to those recommended by the International Civil Aviation Organization (ICAO). This is being done in accordance with instructions from the Japan Civil…
ANA HOLDINGS Launches Mileage Club Member Campaign to Support COVID-19 Relief Efforts
ANA Mileage Club members can use their accrued mileage to make donations in support of healthcare workers. TOKYO, May 27, 2020 – ANA HOLDINGS INC. (hereinafter “ANA HD”) announced that it will launch a special mileage donation campaign for its ANA Mileage Club (AMC) members to exchange accrued mileage for yen to donate to help…
Be Aware of Suspicious Emails (Phishing Emails) Purporting to Be About Refunds From ANA
We have become aware of the existence of emails purporting to be from the ANA Group that inform recipients that they can request a refund online by entering their ANA Mileage Club membership number, credit card number and other pieces of information on what is a fake website (phishing site). Although ANA does send information…
