Category: ANA Press

(Notice) Points to Note Regarding Use of Miles and Awards

The sharing or dishonest acquisition of mileage and the improper usage, transfer, sale, or conversion into money of awards is forbidden under the ANA Mileage Club Terms and Conditions. Violation of the program rules or procedures, false notification, or other behavior that significantly damages the relationship of trust with ANA will result in the cancellation…

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Please be aware of the illegal sale of airline tickets

Thank you for your patronage of ANA. It has come to our attention that there have been cases of ANA airline tickets being sold illegally through internet auctions and other means. Examples: ・ An airline ticket that was issued under a name not belonging to the passenger ・ An awards ticket that was issued to…

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In-flight Seating and Seat Belt Requirements

To comply with the circular notice from Ministry of Land, Infrastructure, Transport and Tourism*, we are required to make sure all passengers are seated with their seat belts fastened before the aircraft moves from tarmac to ensure the safety of customers. (Starting March 14, 2017) All passengers are kindly asked to stow their baggage, sit…

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