By Ken Inaba (Canada) 1st April 2020

Fukuoka to Vancouver via Tokyo Haneda. Wonderful selection of beverages, music, movies and reading material in multiple language from a variety of genres. I appreciated the drink menu and that meal times were specifically posted in the booklet. The Kabosu aromatic water and Zange donburi were delicious. Customer Service was pleasant and cheerful while being polite. The photo I attached was from the breakfast which could have taseted better, but the quickness and practicality, with the addition that I knew exactly when it was coming showed me the preciseness of the care that was put into the planning and implementing of this service. I am sure it was easy to dispose of too which was an effective strategy, reducing the anxiety of the last couple hours significantly.